Terms of Service

“We”, “us” and “Adflank” mean that company. “The service” means the website at adflank.com, the app at app.adflank.com, any earlier addresses the service was offered under, our emails and integrations, and everything they provide.

Adflank collects publicly available advertising information about the competitors you choose to track, from sources such as Meta’s Ad Library, Google’s Ads Transparency Center, TikTok’s Commercial Content Library, LinkedIn’s Ad Library and public search results, and presents it in dashboards, digests and an AI assistant called Flanker. We are not affiliated with, endorsed by, or acting for Meta, Google or any company you track.

The data comes from third parties and reflects what they publish. It can be incomplete, delayed or wrong, and its availability depends on those platforms and on our data providers continuing to make it accessible. We do not guarantee that any particular competitor, ad or metric will be available, or that information is complete or accurate.

• You must be at least 18 and use the service for business purposes.
• Give us accurate information and keep it current. One person per account; do not share sign-in codes.
• You are responsible for everything done under your account. Tell us immediately if you think it has been accessed without authorisation.
• Agencies may create profiles for clients. The agency is responsible for those profiles, for having the right to enter the client's information, and for the client's use of the service.

• Plans, prices and what each includes are shown on the pricing page and in the app. Prices are in the currency shown at checkout and exclude VAT unless stated.
• Each plan includes a fair-use allowance of tracked ad profiles, set to cover normal use of the number of competitors in that plan and to keep data collection fast for everyone. Tracking a Meta profile in several countries counts towards it more than once. If a change would go over the allowance, the app tells you and does not make it, or pauses the profiles over it; we never charge extra for it. Contact us if you need more.
• Payment is by card through Stripe. By subscribing you authorise Stripe to charge the plan price at the start of each billing period until you cancel.
• New subscriptions start with a 14-day free trial where the checkout says so. A payment method is required to start it. If you cancel before the trial ends you are not charged; otherwise the first charge is taken when the trial ends and the subscription renews monthly from then.
• Subscriptions renew automatically. You can cancel at any time, and cancellation takes effect at the end of the period already paid for; you keep access until then.
• We may change prices. For an existing subscription we will give you at least 30 days' notice by email before a new price applies, and you can cancel before it does.
• Plan changes: upgrades take effect immediately; whether a difference is charged or credited is shown at the time of the change.
• If a payment fails we may retry it and, after notice, suspend or downgrade the account until it succeeds.

Cancel from Settings or by emailing hello@adflank.com. Our Refund Policy is part of these terms: in short, the first charge on a new subscription can be refunded in full if you ask within 14 days of it; renewals are not refunded. Consumers in the EU keep their statutory rights, described in that policy. Cancelling does not delete your account or its data, so you can come back. To have them deleted, email us and we do so within 30 days, as described in the Privacy Policy.

You must not:

• resell, sublicense or provide the service or its data to third parties, other than clients you manage as an agency on your plan;
• scrape, bulk-export or systematically copy the service, or use automated tools against it;
• use the service to harass, defame or unlawfully target any company or person, or to breach the terms of the platforms the data comes from;
• attempt to access other accounts or data, probe or overload our systems, or bypass plan limits;
• upload unlawful content, malware, or personal data you have no right to share;
• use Flanker to generate content that infringes others' rights or is unlawful.

You own what you enter: competitor lists, notes, to-dos, messages and the content of your account. You give us a licence to store and process it as needed to run the service, and to use it in aggregated, non-identifying form to operate and improve the product. We handle personal data as set out in the Privacy Policy.

Where you enter personal data of other people (for example an agency entering client contacts), you are the controller of that data and we process it only on your instructions, keep it confidential, apply the security measures described in the Privacy Policy, use only the sub-processors listed there (we will tell you before adding one), assist you with data-subject requests, and delete or return it at the end of the contract. Together with the Privacy Policy, this section is our data-processing agreement with you.

Your competitor lists are confidential. We do not tell companies that they are being tracked and do not disclose who tracks whom.

Flanker generates answers from the data on your dashboards using third-party AI models. Output can be inaccurate, incomplete or out of date and is provided for information only. Check it before relying on it, and do not treat it as legal, financial or professional advice. You are responsible for how you use it.

The service, its software, design, trademarks and the way data is organised and presented belong to us or our licensors. You get a non-exclusive, non-transferable right to use the service under these terms for as long as your subscription is active. Advertising creatives and brand names shown in the service belong to their owners and are displayed as publicly available information for analysis.

We aim to keep the service available but do not guarantee uninterrupted operation. We may change, add or remove features, and we may suspend the service for maintenance or for security reasons. If we remove a feature that is material to a paid plan, you may cancel and receive a pro-rata refund of the prepaid period.

The service is provided “as is”. To the extent the law allows, we exclude all warranties not stated in these terms, including any warranty that the data is accurate, complete or fit for a particular purpose, or that the service will meet your requirements or be error-free.

• Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
• Subject to that, we are not liable for loss of profit, revenue, business, goodwill or data, or for indirect or consequential loss.
• Subject to that, our total liability to you for all claims in any 12-month period is limited to the fees you paid us in that period.
• If you are a consumer, nothing here affects the rights you have under the law of the country where you live.

If you use the service for business, you will compensate us for losses and costs arising from your breach of section 6, from content or data you enter that you had no right to enter, or from a claim by a client you manage as an agency.

We may suspend or terminate your account if you materially breach these terms, if your use puts the service or others at risk, or if required by law or by a data provider. Where practical we will warn you first. You may stop using the service and cancel at any time. Sections that by their nature should survive (payment owed, intellectual property, liability, governing law) survive termination.

We may update these terms. For material changes we will email account holders at least 14 days before they take effect. Continuing to use the service after that date means you accept the new terms; if you do not, cancel before they apply.

These terms are governed by the law of the Republic of Lithuania. Disputes are subject to the exclusive jurisdiction of the courts of Vilnius, Lithuania, except that consumers resident in another EU member state may bring proceedings in their own country and may use the European Commission’s online dispute resolution platform. Before going to court, please contact us; most issues are resolved quickly by email.

• If part of these terms is found unenforceable, the rest still applies.
• These terms, the Privacy Policy, the Cookie Policy and the Refund Policy are the whole agreement between us about the service.
• You may not transfer your account or this agreement without our consent. We may transfer it to a successor of the business, on the same terms.
• Notices to you go to the email on your account; notices to us go to the address below.